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NZ Tax Agency To Soon Restructure Services

by Mary Swire, Tax-News.com, Hong Kong

11 May 2017


New Zealand's Inland Revenue is planning to soon restructure its front-line services.

The new structure will see the tax agency's offerings organized internally into three groups: two Customer and Compliance Services groups – one for individual taxpayers, families and micro business customers, and the other for small, medium, and significant business taxpayers – and one called the Information and Intelligence Services group.

"The proposed new structure is all about bringing Inland Revenue closer to customers by organizing our front line services around them," said Inland Revenue Commissioner Naomi Ferguson. "We need to be much more closely aligned with both the domestic and business lives our customers lead and this new structure reflects that," she said. "We're making these big organisational changes, along with our IT systems changes, to be sure that Inland Revenue's people and processes deliver on our promise to make tax simpler and easier for New Zealanders."

TAGS: individuals | tax | business | value added tax (VAT) | entrepreneurs | professionals | New Zealand | micro business | services | Compliance

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