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IRS Commits To Provide Better Service To ID Theft Victims

by Scott Hamilton, Tax-News.com, Washington

01 December 2016


The US Internal Revenue Service has committed to improve its support for victims of identity theft.

The IRS has said it will release new internal guidelines on supporting those who have become victims of identity theft and issue new training materials to employees processing requests from taxpayers.

This follows a review by the Treasury Inspector General for Tax Administration of the IRS's Fraudulent Return Request Program, introduced in November 2015.

TIGTA found that 25 percent of the time an IRS employee had made one or more processing errors when dealing with requests from taxpayers. These included not processing the request for a copy of the fraudulent return in a timely manner and not properly redacting all the required information from the return.

Responding to TIGTA's concerns, IRS management said it had also conducted a review and committed to improving its processes and performance.

TAGS: individuals | compliance | tax | tax compliance | training | Internal Revenue Service (IRS) | tax authority | United States | Tax

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