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HMRC Encourages Use Of Online Tax Credit Services

by Robert Lee, Tax-News.com, London

28 April 2016


UK tax authority HM Revenue and Customs is urging people to renew their tax credit claim online before the July 31 deadline.

HMRC said that taxpayers can renew online once they receive their renewals pack, regardless of the changes they need to make. It added that more than 750,000 people renewed online in 2015, with around 90 percent of users saying they were happy with the service.

HMRC estimates that it takes approximately six minutes to renew online. Failure to renew before the July 31 deadline will mean that payments are stopped, and claimants may have to repay the money they have received since April.

Those renewing their claim must inform HMRC of any changes to their circumstances, including changes to working hours, childcare costs, or income.

Taxpayers renewing online will also be able to access a growing range of other services through their Personal Tax Account. The Personal Tax Account allows users to see how their tax is calculated, make changes to circumstances that affect tax or child benefit, and claim back any overpaid money.

Nick Lodge, HMRC's Director General, Benefits and Credits, said: "Our online service means that you can renew at any time of the day or night, and on any device, without having to call us. Online help can also answer most queries you may have and a web chat facility will be available to support people renewing online. We urge everyone who can to go online."

"Our customers should check their details and renew early to ensure they get the right money. The sooner people renew their claim, the sooner we can check payments are correct, meaning we avoid paying too little money, or too much, which claimants then have to pay back."

TAGS: tax | Personal Tax | United Kingdom | tax credits | tax authority | HM Revenue and Customs (HMRC) | HM Revenue and Customs (HMRC) | services | Tax

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