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Europe's Tax Officials Explain How Tax Administration Is Evolving

by Ulrika Lomas,, Brussels

02 November 2017

The Intra-European Organisation of Tax Administrations has released a new report containing insight on topical tax policy matters from the heads of Europe's tax agencies, focusing on the tax challenges and opportunities presented by technological advancements and businesses' new and innovative business models.

"Disruptive Business Models – Challenges and Opportunities for Tax Administrations" includes 15 articles prepared by speakers at IOTA's 21st General Assembly, which took place in Kyiv, on June 28-30, 2017. The contributors are director generals and senior executives from tax authorities, senior representatives of businesses, and multilateral organizations.

Pekka Ruuhonen, Giorgi Tabuashvili, and Gerry Harrahill, Commissioners from the Finnish, Georgian, and Irish tax administrations, respectively, provide their insights on the strategies their organizations are following to ensure the supply of better services to their taxpayers and to tackle the challenges of digital business models.

Chiara Putzolu, Dirk Dierickx, and Alan Carter, from the Italian, Belgian, and UK's administrations offer an insight into their country's compliance models and methodologies to address sharing/collaborative businesses.

JB Hillman from Vertex explains the potential of disruptive technologies to improve the effectiveness of tax administrations. The potential of blockchain technology for public services and namely its importance for the digital transformation of the revenue bodies is analyzed in articles from Maria Teresa Fábregas Fernandez, from the European Commission, David Regan from Accenture, Gerard Blankestijn from the Netherlands Tax and Customs Administration, and Eelco van der Enden, Kuralay Baisalbayeva, and Christian Lieverse, from PwC Netherlands.

Eduard Muller, the Austrian Commissioner, Qinfeng Wang, the Chinese Deputy Commissioner, and Gerli Jogi, the Estonian Head of Human Resources, reflect upon the impact technological changes and disruptive business models are having on their administrations' human resources and workforce. And, Marcio Verdi, Executive Secretary of the Inter-American Center of Tax Administrations (CIAT), described the human talent development programs the CIAT offers to its members' tax officials.

TAGS: compliance | tax | business | value added tax (VAT) | tax compliance | Netherlands | Estonia | Austria | Georgia | services | Europe | Tax

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