VoIP Providers Take Action Over 911 Calls

by Glen Shapiro, LawAndTax-News.com, New York

06 December 2005

Following the denial of a appeal filed by Nuvio Corp in the US Court of Appeals for the District of Columbia Circuit, providers of Voice over Internet Protocol (VoIP) services have been forced to offer 911 services to their customers.

The Federal Communications Commission in June ordered VoIP firms to deliver all 911 calls to the customer's local emergency operator, and to furnish the operator with information including the caller's location and callback number.

VoIP providers were also told that by the November 28 deadline, they needed to have informed their customers of the enhanced capabilities, and of the limitations of the new service.

Nuvio had argued that the time-frame for adoption of the new regime was "aggressively short", and was supported in this assertion by several other VoIP providers.

However, the request for an emergency stay of the FCC order was rejected by the court, leading to a flurry of activity in November.

According to reports in the legal media, firms which met the deadline included AT&T, MCI, Verizon and Vonage.

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