The UK Inland Revenue has announced that it has decided to run an open competition for IT and related services partners to take forward the development and operation of its Information Technology operations when the current contracts expire in 2004. This will include support for tax, tax credits, National Insurance and any future developments.
In a press release from the Inland Revenue, the department stated that it faced 'significant strategic challenges' to the successful delivery of key services to both the public and government. Commenting on the competition Nick Montagu, the Inland Revenue's Chairman said: 'The Inland Revenue faces changes on an unparalleled scale and on all fronts - policy, compliance, customer services and expectations, the integration of new businesses and the use of new technologies to deliver our services.'
He added: 'Our challenge, and that of our partners, is to find ways to transform our business to meet these demanding and exciting times. Our IT partner, beyond 2004, will play a major part in changing our business and we are therefore looking for the right partner with the right skills to deliver our aspirations. This competition will be vital to the future success of the Inland Revenue.'
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