TowerGroup, the Boston, Massachussets-based provider of research, advisory and consulting services on the financial services industry, has launched launched a new business unit to provide clients with research, market data and insights on the Latin American and Caribbean financial services sector. The new unit will offer a full-scale business advisory service for firms financial services firms and vendors.
TowerGroup's Director of Business Development for the Latin American and Caribbean region, Mr Eldred F Garcia, said of the the new unit: 'With the shakeout in Latin American banking subsiding, attention is now turning to profitable customer relationships and the development of e-commerce strategies. The time is right to provide our clients with actionable information and advice in these areas. TowerGroup's research will address the impact of technology on the financial services industry, and will cover topics such as Internet banking, business-to-business e-commerce, retail banking service delivery alternatives, and customer relationship management. This new area of specialization gives TowerGroup clients a more comprehensive understanding of the financial services industry in the region, as well as actionable insights specific to future business and technology strategies.
Mark Sievewright, President and CEO of TowerGroup said 'As the Latin American and Caribbean region continues its rapid growth, the traditional business models for financial services companies are changing just as quickly-impacted largely by technology trends and customer adoption rates. We at TowerGroup are committed to serving this region with unique, locally-based research and consulting services that leverage our focus and experience in global financial services issues.'
TowerGroup's first report into the Latin American and Caribbean region, entitled 'Wireless Banking in Latin America and the Caribbean: Getting Ready for the Mobile Tsunami' is already available and offers an insight into the strategic direction of wireless banking in the Latin American Region. The full report is available to subscribers of TowerGroup's research services at www.towergroup.com.
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