The US Securities and Exchange Commission on Wednesday approved rule changes to enhance the National Association of Securities Dealers (NASD) Code of Arbitration and make it more user-friendly.
The Code will be replaced in its entirety by three separate codes – one for customer disputes, one for industry disputes, and one for mediations, which the Commission approved in 2005. These have been written in plain English and, in the case of the customer code and industry code, are organized to follow the sequential order of a typical arbitration.
“The new codes will benefit investors by improving the transparency of the arbitration process and clarifying the rules that apply to resolving customer disputes, industry disputes, and mediations,” explained Erik Sirri, Director of the SEC Division of Market Regulation.
Substantive made to the customer code and industry code include:
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