Bank of Scotland International has launched a new web-site designed to provide offshore financial services assistance to expatriates and those considering a move overseas.
Bank of Scotland International customer research carried out last year highlighted the need for a well resourced, clear and easily navigable website. David Ogilvie, Head of Sales, Marketing and Products, Bank of Scotland International comments, “It has become an increasing trend for our customers to run their financial lives online and our research showed that they needed our website to be easier to navigate, as well as feeling safe and secure while doing so.
"We have listened to what our existing customers had to say and thought carefully about the growing needs of new customers. These views have been reflected in both the design and functionality of our new site, which mirrors the different key stages in an expatriate lifestyle. Information on banking, savings, financial planning, offshore mortgages and investments is easily accessed and clearly set out reflecting these stages, such as moving abroad for the first time, living and working abroad, property and investment options offshore and onshore as well as retirement planning.”
Managing finances online is all about having the information you need at your fingertips, says the Bank. Thus, for the first time, the new Bank of Scotland International website features interest rate calculators so customers can easily get a quick indication of how much interest they will earn in a year.
Customers can download all necessary application forms and supporting product brochures and there is also a ‘resource centre’ where they can download information about important aspects of offshore financial life such as the EUSTD and ‘Know your Customer’ documents.
David Ogilvie adds, “Security and safety are key features of any website and these were particularly important considerations for us when we set out to design our new website. We know that clients need to know that any financial transactions they undertake online can be done with peace of mind and complete reassurance. That is why we are able to offer an online fraud guarantee protecting our customers when they carry out any online banking.”
Bank of Scotland International offers a range of banking and savings solutions worldwide from its offices in Jersey and Isle of Man. Bank of Scotland International provides financial support to expatriates, international clients and the UK, Isle of Man and Channel Island communities, ranging from the simplest savings account in different currencies to longer term investment.
The new website is at www.bankofscotlandinternational.com.
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