This story is reproduced by kind permission of MaltaMedia at: http://www.maltamedia.com
The government on Monday revealed details of new Distance Selling Regulations that provide a framework to protect consumers who buy goods or services by means of distance communication, be it brochures, television shopping or online retail.
The Regulations bind the trader to provide specific details before a distance retail contract can be concluded. Once the deal is signed, the consumer may within 15 days cancel the contract without incurring any penalty and without giving any reason for doing so.
If the consumer exercises such a right, the trader is bound to reimburse any sums paid by the consumer within 30 days. The only charge that the consumer may be required to incur is the direct cost of returning the goods.
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