Countering criticism from some quarters that the IRS has let audit rates slip over recent years, agency chief Mark W. Everson says that the IRS has collected more from its enforcement activities this year compared to last, whilst also improving its customer service performance.
Marking the mid-point in his five-year term, Mr Everson said in a statement last month that:
"When I was before the Finance Committee in March 2003 for my confirmation hearing, I articulated three goals for the IRS: better serving the taxpayers; continued modernization; and enhanced enforcement activities to ensure everyone pays their fair share.
"These remain the goals established in our strategic plan, and I am pleased to report that we are making progress in each area. We have augmented our enforcement efforts and brought in billions more to the Treasury, but not at the expense of services to taxpayers."
According to the IRS, the agency achieved the following feats in the enforcement sphere in the fiscal year which ended September 30.
However, the IRS reported that Criminal prosecutions recommended to the Justice Department did show a modest decline of 6% from a year ago, which, the agency said, is attributable to lower numbers of narcotics and money laundering cases. Tax and tax-related cases were flat year over year.
However, Mr Everson preferred to focus on the agency's achievements, and he went on to state that:
"I want to emphasize that these gains have been made while the IRS has continued to make strides in customer services. This year for the first time over half of all individual returns were filed electronically. Our toll-free tax law accuracy hit a high of 89%. Telephone level of service was 83%, well above the 62% of just 4 years ago. And customer satisfaction with our toll-free service was a record 95%."
.
|
Archive | Resources | Partners | Site Map | Links | Newsletter Archive | Contact | RSS Feeds | About | Syndication | Advertising & Marketing | Recruitment | Terms & Conditions | Privacy & Cookies
Copyright © 2012 - All Rights Reserved - Tax-News.com
IMPORTANT NOTICE: Tax-News.com has taken reasonable care in sourcing and presenting the information contained on this site, but accepts no responsibility for any financial or other loss or damage that may result from its use. In particular, users of the site are advised to take appropriate professional advice before committing themselves to involvement in offshore jurisdictions, offshore trusts or offshore investments.
Write a comment