The Chartered Institute of Taxation (CIOT) revealed this week that it has published a policy paper outlining its thoughts on what a Taxpayers’ Charter might look like.
The UK government has recently announced that HM Revenue & Customs (HMRC) will be "...taking forward work with interested parties to develop a Taxpayers' Charter”.
The CIOT stated that it has long argued for a Taxpayers’ Charter as a way of improving relationships between taxpayers, tax advisers and revenue authorities.
The CIOT went on to add that it wishes to be involved in the debate over what such a Charter should contain, and the policy paper that has been produced is part of this.
Rob Ellerby, CIOT President, explained that: “The policy paper is part of the CIOT’s contribution to the debate on what a UK Charter should look like. We have examined several options and compared systems in other countries. The paper also highlights some of the key decisions that are required regarding how the Charter will operate.”
The CIOT further stated that if a Charter is to improve relationships, it must be meaningful and go beyond customer service commitments.
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