Avaya Inc., a global business communications and IP telephony company, is to establish a Research and Development Centre of Excellence at its Irish headquarters in Dublin, which will develop intelligent communications-enabled business applications.
The new centre will create openings for 55 new software engineers, bringing the total number of R&D employees based in Dublin to 110. In total, Avaya now employs 170 people in Ireland.
The company’s client base ranges from large corporations such as O2 and Bank of Ireland through to smaller and medium sized businesses. Since the successful integration of Spectel, the Irish conferencing company which Avaya acquired in 2004, Avaya has trebled its investment in R&D in Ireland.
Commenting on the opening of the Centre of Excellence, Minister for Enterprise, Trade and Employment Micheál Martin stated: “The groundbreaking R&D that is driving this Centre of Excellence is in a new area of business for Avaya and as a result places the Dublin operation at the cutting edge of the company’s technological developments."
He added that: "The Government and IDA Ireland welcome this investment as it fits perfectly with the type of strategic R&D investments from international companies like Avaya Inc. which we continue to attract to Ireland.”
Software development has been one of Ireland's growth industries, and currently employs some 16,000 people.
John Sharpe, Country Manager, Avaya, noted that: “Avaya is very excited to further enhance its R&D capability in Ireland. We believe our investment fits in well with Ireland’s move towards a fully fledged knowledge economy."
The Centre of Excellence will develop intelligent communications-enabled business applications. The company says that these applications will allow businesses to operate more productively and profitably.
As Ireland’s largest provider of IP (internet protocol) communication solutions, Avaya now has a strong presence in Ireland from R&D through to sales, service and support.
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