One week after a subsea earthquake knocked out internet and telecommunication services across Asia, Hong Kong's Office of the Telecommunications Authority (OFTA) has reported that major internet service providers have recovered about 80% of their international connection capacity, with no serious congestion reports received on the first business day after the New Year holiday.
While access to overseas websites is generally slower than usual, OFTA said that business users should find internet services generally acceptable during normal office hours.
It may take longer for residential service users to access websites in some overseas countries, particularly Japan, South Korea, Taiwan and North America. Some real-time applications such as IP telephony may also be affected by the slow response time as the traffic must be re-routed. However, IDD and roaming services functioned normally on the first working day of the year.
According to the latest schedule, one damaged submarine cable system will be brought back to normal operation by mid-January. The repair of the other damaged systems is expected to be completed progressively by the end of January or the beginning of February, if the weather permits.
People are urged to minimise non-essential visits to overseas websites, uploading or downloading large files to and from these websites, and other non-essential activities that demand large bandwidth over international connections.
While the post-Christmas earthquake off the coast of Taiwan caused relatively little damage on the ground, it severely disrupted telephone and Internet communications across south-east Asia by damaging fibre-optic cables.
In the immediate aftermath, Taiwan's Chunghwa Telecom said that 98% of communication with Malaysia, Singapore, Thailand and Hong Kong had been cut off, while Hong Kong telecommunications officials said that all seven of the main cables serving the SAR had been damaged, six of them seriously.
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