VoIP Providers Take Action Over 911 Calls
Following the denial of a appeal filed by Nuvio Corp in the US Court of Appeals
for the District of Columbia Circuit, providers of Voice over Internet Protocol
(VoIP) services have been forced to offer 911 services to their customers. The Federal Communications Commission in June ordered VoIP firms to deliver
all 911 calls to the customer's local emergency operator, and to furnish the
operator with information including the caller's location and callback number. VoIP providers were also told that by the November 28 deadline, they needed
to have informed their customers of the enhanced capabilities, and of the limitations
of the new service. Nuvio had argued that the time-frame for adoption of the new regime was "aggressively
short", and was supported in this assertion by several other VoIP providers. However, the request for an emergency stay of the FCC order was rejected by
the court, leading to a flurry of activity in November. According to reports in the legal media, firms which met the deadline included
AT&T, MCI, Verizon and Vonage. .
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