In late July the US Treasury announced a program under which as many as 78
million Americans will be able to file their taxes online at no cost next year
under an agreement with the Office of Management and Budget (OMB). But now consumer
groups are saying that the program will increase the risk that low-income taxpayers
will be exposed to loan sharks who offer short-term loans at high interest rates
in anticipation of tax refunds.
According to the proposed agreement, a consortium of private sector companies
will work together to offer free online tax filing services, an option that
could benefit some 60 percent of taxpayers. Taxpayers will find links to the
online tax filing services through a single, centrally-located Web portal at
www.irs.gov and available through www.firstgov.gov.
"Our current tax code is needlessly time consuming and confusing. We need
to make it easier to understand and easier to comply. This new e-filing partnership
is one positive step forward. We’re taking advantage of technology to reduce
the cost and the hassle of filing for millions of taxpayers," stated Treasury
Secretary Paul O’Neill.
The Consumer Federation of America, Consumers Union, the National Consumer
Law Center and the US Public Interest Research Group have written to the Treasury
during the consultation period on the proposal.
"The IRS appears more interested in meeting the Congressional mandate
for 80% electronic filing by 2007 than it is in serving the best interests of
taxpayers who most need access to free tax preparation services and e-filing,"
the groups said in their letter to the IRS. "Taxpayers need to be able
to receive their refunds and tax credits quickly without becoming trapped in
usurious loans."
Currently, taxpayers who choose to file online can pay an average of $12.50
in filing fees in addition to the cost of purchasing tax preparation software.
The new free tax filing consortium Web page is slated to be online by December
31, in anticipation of the 2003 filing season. Each company interested in participating
must offer the service free to at least 10% of the US population, based on regional,
income or demographic sectors of its choosing. The companies may overlap, but
the proposal requires that the group as a whole cover at least 60% of taxpayers.
The consumer groups are worried that e-filing would be used to ensnare low-income
taxpayers in the so-called refund anticipation loans, or RALs, which are often
guaranteed by the taxpayer's refund check. It's estimated that consumers paid
$810 million in fees related to RALs in 2000 and that 40% of taxpayers who take
out the loans are recipients of the earned income tax credit.
The groups said the proposed agreement should be changed to prohibit e-filing
consortium members from offering RALs, but leading tax-preparer H&R Block
says this is unnecessary, pointing out that the proposed agreement explicitly
prohibits conditional sales.
The Treasury's Pam Olson, acting assistant secretary for tax policy, claims
that increased electronic filing would reduce the need for RALs, saying: "Taxpayers
who e-file get their refunds twice as fast, reducing the need for tax refund
loans, which often carry significant fees, and customer surveys consistently
show that taxpayers prefer e-filing."