Telecommunications provider, Cable & Wireless (Barbados) has been accused
of employing unfair business practices in order to drive its competitors out
of the running for the second time in a month.
Speaking to the Barbados Daily Nation on September 30, Sunbeach, Barbados'
largest ISP, accused C&W of subsidising its own internet subsidiary to an
excessive degree. Although the jurisdiction's telecommunications sector is in
the process of being liberalised, Cable & Wireless still currently holds
a monopoly position, which means that ISPs such as Sunbeach must purchase services
and access from the company whilst competing with Caribsurf, its local internet
arm.
Chris Alleyne, Sunbeach's CEO explained at the time that: 'Through some strange
mechanism, their (C & W's) pricing structure is now so flexible there is
virtually no limit to how low they can go with their offers.'
This disaffection was echoed at the weekend by Anthony Gunn, Managing Director
of Cariaccess Communications, who went on to reveal that in addition to high
levels of cross-subsidisation, C&W is charging its competitors substantially
more to purchase its services than it is its retail clients.
'Cariaccess and other ISPs are charged a wholesale rate that is 88 times more
expensive than the C&W retail rate for the same service,' he told the Daily
Nation. 'This is madness. I never heard of a wholesale rate higher than a retail
rate except where it comes to C&W's pricing.'
He continued: 'This is clearly an unfair tactic to drive competitors out of
business, but unfortunately, until the Telecommunications Act changes the law
and the FTC laws kick in, we are unable to depend on any formal government intervention.'
According to reports, legislation designed to allow the FTC to intervene in
cases such as this is in the final stages of drafting, and should go before
Parliament by the end of the year.
However, despite fairly widespread condemnation regarding the telecoms provider's
actions, Cable & Wireless is resolute in its insistence that it is not doing
anything wrong. The company responded to the accusations of unfair trading in
a similar vein as it did to Sunbeach's allegations late last month, explaining
that:
'Competition allows customers to have a choice at the end of the day. The customer
chooses based on a number of factors, of which pricing is only one, and as a
consequence customers will change their supplier from time to time.'