The US Internal Revenue
Service has reassured American tax payers that it is prepared should demand
for online tax filing services surge in the wake of recent anthrax fears.
Although the IRS has stated
that it does not want to overplay fears in order to encourage e-filing, it revealed
that some US tax payers have expressed concerns that their returns may be delayed
as a result of heightened security, or that tax return packages could contain
anthrax spores.
The agency also announced
that in addition to beefing up its electronic system, it intends to process
returns which are mailed to it at off-site centers where they can be monitored
for the disease. 'We are as committed to protecting the paper process as the
electronic system,' explained Terry Lutes, head of the IRS Electronic Tax Administration.
The Internal Revenue Service
has been trying to sell US taxpayers on the idea of electronic filing for some
time now, and recently announced a host of new online features including tax
return tracking, credit card payments, and online communication and problem
solving developments.
Speaking at a conference
of the Council for Electronic Revenue Communication Advancement last week, IRS
Commissioner Charles Rossotti announced that he believed that recent events
would stir the American public to file their taxes online this year, but not
from any sense of fear. He predicted that US citizens were more likely to take
the e-option because 'most people want to do what they can' to support government
agencies at the moment, and 'it does help us if we can reduce the volume of
paper.'