HMRC Podcasts Go Live
New HM Revenue and Customs podcasts went live on Tuesday, the UK tax authority
has announced. The first podcast examines the effectiveness of HMRC's online services, and
the second offers responses to agents' questions. HMRC Chairman, Paul Gray, observes in an interview conducted for the online
services podcast that while HMRC has "come a very long way", there
are more improvements it can make to its online services, and admits that there
are "some features of our systems that don't give the service people are
looking for". In the second podcast, Dave Hartnett, HMRC's Director General (Business), answers
tax agents' questions on a whole host of subjects, including VAT registration
delays, the restructuring of HMRC, and the difference between acceptable and
unacceptable tax avoidance. According to HMRC, more than 6,000 people have already subscribed to its podcast
feed, which is available via the tax authority's website. .
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