The UK's Financial Services Authority (FSA) on Tuesday urged lenders to protect
themselves against a possible worsening of liquidity and credit risks.
Clive Briault, FSA Retail Managing Director, told the Council of Mortgage Lenders
Annual Conference that:
"There is a very real prospect that conditions will worsen further into
next year, in terms of both liquidity and credit risks. Firms should therefore
be assessing their funding and liquidity positions; undertaking robust stress
testing to reflect current and prospective market conditions; reviewing and
assessing their medium and longer term strategies and the options open to them;
and considering contingency plans against the worst outcomes."
He continued: "We want there to be a competitive and thriving mortgage
market in the UK which clearly meets the needs of consumers. This requires lenders
who have clear strategies - appropriately stress tested - that take account
of the changing world, with viable funding models, and with boards and senior
management that understand and know how to operate in the best interests of
their customers in a variety of market conditions."
In his speech, Mr. Briault also announced that the FSA is to take an urgent
look at whether lenders are complying with FSA rules and treating customers
fairly in their practices for the handling of mortgage arrears and possessions.
Mr. Briault went on to explain that:
"Arrears and repossessions have increased significantly, albeit from a
very low base and concentrated in specific sectors of the market. We expect
lenders to meet the requirements on the treatment of customers in payment difficulties
set out in our mortgages conduct of business sourcebook. Firms must have in
place, and operate in accordance with, a written policy and procedures for dealing
fairly with customers in arrears."
"A fairly consistent picture is emerging of some lenders across the market
appearing to be unwilling to consider cases on an individual basis, unwilling
to agree a solution tailored to the borrower's individual circumstances, and
apparently adopting a one-size fits all approach to arrears recovery. In response
to this emerging picture, we will shortly be launching a piece of firm-facing
thematic work on the arrears management practices of firms, to establish whether
there is a problem of non-compliance with our rules and with the general principle
of Treating Customers Fairly."
He concluded: "Clearly, this needs to be done as a matter of some urgency,
before any further increase in arrears rates, and we expect the initial phase
to be completed by the end of March next year."