Sunbeach, Barbados' largest ISP has accused telecommunications giant, Cable
& Wireless of supporting its own internet subsidiary to such an extent that
unfair pricing practices are able to take place.
As the jurisdiction's telecommunications sector has not yet been fully liberalised,
C&W currently enjoys a monopoly position, which means that ISPs such as
Sunbeach must purchase services from the company, whilst competing with its
local internet arm, Caribsurf.
However, the Barbados Daily Nation reported on Monday that, according to Sunbeach
CEO, Chris Alleyne, there is something fishy afoot at Caribsurf. Speaking to
the newspaper, Mr Alleyne accused C&W's local operation of deliberately
undercutting offers made by Sunbeach with bids that bear little resemblance
to the true cost of providing the services in question.
'Through some strange mechanism, their pricing structure is now so flexible
there is virtually no limit to how low they can go with their offers,' Sunbeach's
CEO explained to the Daily Nation, going on to give two examples of Caribsurf
undercutting his company by a substantial amount on its second offer.
An un-named government telecommunications adviser told the local newspaper
that although Caribsurf's actions are not illegal, it would appear that Cable
& Wireless are 'deliberately pricing so low as to drive the competition
into retreat or out of the market ahead of liberalisation.'
However, C&W corporate communications manager, Debra Johnson defended the
telecom giant's actions, explaining this week that:
'We are not sure of the specific instances. Competition allows customers to
have a choice at the end of the day. The customer chooses based on a number
of factors, of which pricing is only one, and as a consequence customers will
change their supplier from time to time.'